We had a wonderful time. Our guides were very knowledgeable, accommodating, informative and even funny and entertaining – particularly Ben, our guide in Kenya (Masai Mara. Our guide in Tanzania (Hasheem) was a naturalist so he gave us a lot of information, too, and could speak English well (like Ben in Kenya). We received perfect customer service and our guides really made an effort, went out of our way so we can maximise our experience and see what we came to see. While we were not fortunate enough to see the river crossing, Ben, our guide, waited with us for hours to get the chance to see it – so we really appreciated that.
The itinerary was good and was quite flexible depending on our preference, i.e. time we should start, end, including pee stops and lunch time. Our driver guides were so considerate and accommodating.
The accommodations were great. The camp staff (for all camps/lodges) were truly very hospitable, friendly and accommodating. Thank you in particular for the surprise birthday cake for Christina – as well as the Masai dance that came with it- that really made her happy. Appreciate all your assistance and patience to answer our queries and to make sure everything will go smoothly. Thank you so much- on behalf of my husband Erwin, my cousins, Christina and Ernest for a most memorable safari experience.
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